About Ennoki

This page brings together our identity, contact details and business information in one place, so you always know exactly who you are buying from.

1. Who We Are

2. What We Sell

Ennoki is an online retailer of outdoor power equipment, garden structures and workshop machinery. Our catalogue includes:

• Riding mowers, zero-turn mowers and lawn tractors
• Gazebos, pergolas, carports and garden sheds
• Tire changers, wheel balancers, lifts and other shop machinery
• Golf carts and utility vehicles
• Electric bikes
• Portable and standby generators
• BBQ grills, grill islands and outdoor kitchens
• Replacement parts and accessories for the above

3. How We Operate

We hold stock at our Texas facility and also ship directly from manufacturer and distributor warehouses across the United States. This lets us carry a much wider catalogue than a single warehouse allows, and usually gets your order to you faster.

Parcel items ship by UPS, FedEx or USPS; oversized items ship by LTL freight under our Freight Shipping Policy .

4. Contacting Us

• Order status, tracking and delivery: email contact@ennoki.com with your order number.
• Returns and cancellations: see our Refund & Returns Policy and Cancellation Policy .
• Warranty claims: see our Warranty Policy .
• Privacy requests: see our Privacy Policy .
• Security reports: see our Report a Security Issue page.
• Wholesale, bulk and trade enquiries: email us with the quantities and models you need.

We aim to reply to every email within one business day. Messages received at weekends or on US federal holidays are answered on the next business day.

5. Tax and Compliance

Sales tax is collected where we have an obligation to do so, calculated on your delivery address at checkout. Tax-exempt organisations should email a valid exemption certificate before ordering. We comply with applicable US federal and Texas state consumer-protection, privacy and e-commerce regulations.

6. Our Policies

All of our published policies form part of the agreement between us:

Privacy Policy · Terms of Service · Billing Terms & Conditions · Billing Policy · Shipping Policy · Freight Shipping Policy · Refund & Returns Policy · Cancellation Policy · Warranty Policy · Product Authenticity & Sourcing · Report a Security Issue · Disclaimer